contacts

Here you will find the contact information for the Fund, as well as for other useful organisations outside the Fund.

the payroll team

If you have any queries regarding your pension in payment or taxation, you can contact the Payroll Team in one of the following ways:

By email: mnrpf@mercer.com
By phone: 01372 200 222
In writing or in person: Mercer Limited
Post Handling Centre U
St James’s Tower
7 Charlotte Street
Manchester
M1 4DZ

the administration team

For all other queries, you can contact the Administration Team in one of the following ways:

By email: mnrpf@mercer.com
By phone: 01372 200 385
In writing or in person: Mercer Limited
Post Handling Centre U
St James’s Tower
7 Charlotte Street
Manchester
M1 4DZ

media enquiries

Media enquiries should to be directed to Edelman Smithfield:

useful contacts outside the fund

MoneyHelper

The Money and Pensions Service (MaPS) has consolidated The Pensions Advisory Service (TPAS), Money Advice Service (MAS) and Pension Wise into a single website. It offers free guidance on a range of financial issues, including pensions and retirement.

www.moneyhelper.org.uk

the pensions ombudsman

A free service that can help settle complaints and disputes relating to pension schemes. To be able to raise a complaint with the Pensions Ombudsman, it must have been raised first with the Fund via the Internal Dispute Resolution Process.

citizens advice

Offers advice on your rights, and help on a range of subjects including debt and money. Visit www.citizensadvice.org.uk to find help in your area.

www.gov.uk

The government’s resource for details on their services and information.

Useful pages:

www.gov.uk/find-pension-contact-details to help track down past occupational pension details

www.gov.uk/state-pension-age to check your State Pension Age

www.gov.uk/check-state-pension to check what you might get at your State Pension Age

www.gov.uk/new-state-pension to find out more about the single-tier State Pension that was introduced in 2016